We operate under internationally recognised standards, including the ANS/NZ ISO 9001:2015 quality standard (for which we are accredited), the Australian Standard for Risk Management, AS/NZS 31000:2009 and the Project Management Body of Knowledge (PMBOK) project management standard.
For our writing, we follow the Australian Government Style manual, unless our client wishes to use a different convention. We go to great lengths to proofread our work to minimise typographical errors and maintain a professional look and feel of our documents.
We follow the tidyverse style guide (https://style.tidyverse.org/) for writing script and manipulating, exploring and visualising data. For most data analysis we use RStudio Workbench, an integrated development environment (IDE) for R (www.rstudio.com). For data visualisation and sharing analysis results with our clients we use RStudio Connect. We use Shiny and other applications for developing interactive data visualizations. For big data we use Databricks (https://databricks.com), a platform for complex data analysis and data science workflows based on Apache Spark (https://spark.apache.org/).
We regularly review our systems to continuously improve our services and outcomes.